Return policy

We stand by our products and promise you 100% satisfaction on every order! If the products you order aren’t perfect, we’ll do our best to make things right.

Up to 30 days following the original purchase date, you’ll be eligible to an even exchange, credit, or full refund. 

Steps for a refund/return:

  1. Contact us at info@hungrypaws.pet regarding the issue

  2. We will respond with follow-up instructions on how to proceed, if necessary sending you a free return shipping label and return merchandise authorization (RMA) number

  3. Ship the product back to us in its original packaging, using the free shipping label

  4. We will process your return within two weeks, issuing a full refund for the original purchase price to the credit card used to make the purchase (unfortunately, we do not refund the original shipping charges)

Please note that after 30 days, your claim will be subject to the discretion of our customer service team, and may be subject to restocking or return processing fees may be applied. Additionally, return shipping costs will not be covered.